This Privacy Policy explains how Whole Tone Piano Works ("we," "us," or "our") collects, uses, and protects information from customers and prospective customers, including people who contact us through Facebook and Instagram lead ads. By submitting your information to us — whether through our website, a Facebook or Instagram lead form, phone, or email — you agree to the terms of this policy.
We collect information you provide directly to us, including when you submit a lead form on Facebook or Instagram, fill out a form on our website, call us, text us, or email us. This may include:
When you submit a lead form through one of our ads on Facebook or Instagram, Meta (the company that operates Facebook and Instagram) shares the information you submitted — such as your name, phone number, and email address — directly with us so we can respond to your inquiry. We only receive the information you choose to submit through that form.
Meta's own collection and use of your information is governed by Meta's Privacy Policy, which is separate from this policy and outside our control. We encourage you to review it if you have questions about how Meta handles your data.
We use the information you provide solely to:
We will never sell, rent, or trade your contact information to any third party, for any reason. Your name, phone number, email address, and any other details you share with us are used only by Whole Tone Piano Works to communicate with you and provide our services — nothing more.
We may share your information with trusted service providers who help us operate our business — for example, scheduling software, communication tools, or an advertising agency that manages our ad campaigns on our behalf. These providers only access what's needed to perform their function for us, are contractually required to protect your information, and are prohibited from using it for their own purposes.
We keep your information only as long as needed to respond to your inquiry, provide services, and maintain reasonable business records. You may request that we delete your information at any time (see "Your Choices" below).
You can:
To make any of these requests, contact us using the information below.
We take reasonable steps to protect the information you share with us. No method of storage or transmission is completely secure, but we work to keep your information safe and only accessible to those who need it to serve you.
Our services are intended for adults. We do not knowingly collect information from children under 13.
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent update.
If you have questions about this Privacy Policy or how we handle your information, contact us:
Whole Tone Piano Works
Email: jacob@wholetonepiano.com
Phone: (971) 202-0538
Website: wholetonepiano.com